Customer Support Automation

for Shopify stores

Increase your support efficiency and automate up to 75% of your tickets with intelligent knowledge management and integration with all common CRM systems.

Integrates with

KustomerZendeskFreshdeskTidioReamaze

Features

Intelligent knowledge base

Build knowledge from your documents and past conversations. Our AI learns from your support history to provide accurate, context-aware responses.

Automated Shopify actions

Automatically handle common requests: delay, cancel, or create orders, as well as update shipping addresses, all without manual intervention.

Simple setup

Get up and running in minutes. Connect your CRM and Shopify store with a few clicks. No complex configuration or technical expertise required.

Always in control

Review and approve every automated action before it executes. Maintain full control over customer interactions while saving time on routine tasks.

Multi-CRM integration

Works seamlessly with Kustomer, Freshdesk, Tidio, Re:Amaze, and Zendesk. Your support team can use their preferred CRM while benefiting from automation.

Performance insights

Track automation performance, response quality, and time saved. Identify opportunities to improve your support processes and customer satisfaction.

How It Works

Get up and running in minutes with our simple integration process

1

Connect your CRM and Shopify

Link your Shopify store and CRM. Setup takes just a few minutes with no technical expertise required.

2

Build your knowledge base

Upload your documents and let VerterAI learn from your past conversations. Our AI automatically creates a comprehensive knowledge base tailored to your business.

3

Configure your agents

Set up different agents for different types of requests, customizing instructions, styles, and rules.

4

Simulator, monitor, and optimize

Quickly simulate scenarios, monitor performance, and optimize your agents.

Pricing

Early Joiner

Transparent and straight to the point pricing

Basic

From

29 $/month

100 messages

Cost per item

0.35$ / message

Pro

From

79 $/month

300 messages

Cost per item

0.26$ / message

Enterprise

From

219 $/month

1000 messages

Cost per item

0.22$ / message

Custom

From

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